Privacy Policy

1. Introduction

Welcome to Bayfoods ("we", "our", or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food delivery service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Delivery address and location data
• Payment information (processed securely through third-party providers)
• Account credentials and profile information
• Order history and preferences

2.2 Automatically Collected Information

We automatically collect certain information when you use our service:

• Device information (IP address, browser type, operating system)
• Usage data and analytics
• Cookies and similar tracking technologies
• Location data (with your permission)

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and deliver your food orders
• To communicate with you about your orders and account
• To improve and personalize your experience
• To process payments and prevent fraud
• To send promotional offers (with your consent)
• To comply with legal obligations
• To analyze usage patterns and improve our services

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (payment processors, delivery partners, analytics providers)
• Restaurants and Riders: Limited information necessary for order fulfillment
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the Contact section below, or visit our Data Deletion Request page.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: